Dr. Walter provides you with a piece of security

Travelling often goes hand in hand with feeling unsafe – whether it’s private or business travel. That’s why Dr. Walter customers are now given a safety app: MY-SAFETY-ASSISTANT provides you with relevant safety information as well as local news in real time. You can use this service for one year free of charge.

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MY-SAFETY-ASSISTANT: Features

Protect yourself abroad and download your personal travel and safety assistant. The app provides its users with relevant information and support prior to and during their journey.

Emergency
One-touch direct dialing of local emergency numbers (police, ambulance, fire brigade, etc.).

Position
Display of your current GPS coordinates. Share your position with family, friends and colleagues by using the app’s “Track me now” function.

Warnings
Real-time push notifications (Internet connection required) with relevant safety information for your current location (natural disasters, political unrest, epidemics, terrorist attacks, etc.) Special alerts about imminent risks are also sent via SMS. The app has three warning levels: green, yellow and red.

Region
Important data, risk factors and information about your current location. In addition, you can use the app to receive news concerning more than 200 countries worldwide.

Local news
Latest news on your region. News and warnings can be automatically translated into more than 90 languages (Google Translator).

For more information about the safety app and its features, go to MY-SAFETY-ASSISTANT.

How do I install the app?

1. Visit https://www.my-safety-assistant.com/msa-codes and generate your individual password.

2. Download the app from the Google Play Store (Android) or Apple App Store (iOS).

3. Follow the instructions provided during the login process to activate all functions of MY-SAFETY-ASSISTANT for 365 days free of charge.

For step-by-step instructions, go to www.my-safety-assistant.com/installation.

Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 (0) 2247 9194 -986

Customer Service
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm

Specialist Department
Mon-Fri: 8 am to 6 pm