Contact

You can contact us by phone, email or regular mail. In addition, we provide you with the opportunity of transmission through our contact form .

General requests as well as questions regarding our product and the conclusion of contract will be handled by our customer service:

Mon-Fri: 8 am to 6 pm (CET)

Tel: +49 2247 9194-986
Email: info@educare24.com

The respective departments can be reached from Monday to Friday from 8 am to 6 pm (CET) by calling the following numbers:

Questions about existing contracts:

Tel: +49 2247 9194-440
Email: contract-d@dr-walter.com

All questions about notices of claim and claims:

Tel: +49 2247 9194-31
Email: claims@dr-walter.com
Submit notice of claim

All questions related to payments:

Tel: +49 2247 9194-51
Email: payments@dr-walter.com

Postal address

DR-WALTER GmbH
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid
Germany

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