Upcoming hospital stay

If you are admitted to a hospital, you will be asked about your insurance cover. As a student you are covered by your international health insurance. The policy covers treatment within compulsory health insurance without optional services. The easiest way for you is to present your "Ärzte-Info-Ticket" (medical info card) during the admission.
Here you can print out your "Ärzte-Info-Ticket":

Ärzte-Info-Ticket (medical info card) (German).

After your admission, the hospital will contact us and, under normal circumstances, we will then settle the billing directly with the hospital.

Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 (0) 2247 9194 -986

Customer Service
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm

Specialist Department
Mon-Fri: 8 am to 6 pm

Inpatient treatment without emergency situation

If an inpatient treatment is not an emergency treatment, we recommend arranging the details of the planned therapy beforehand with our claims department. This way, we can help you to minimize any financial risk.

Contact us.